
Frequently asked questions.
General Questions:
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We serve the entire Greater Toronto Area (GTA) such as, but not limited to — Mississauga, Brampton, Oakville, Burlington, Markham, Toronto, Hamilton and more! If you're unsure whether you're within our service area, feel free to reach out!
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Not necessarily! Many clients use lockboxes or provide door codes. Just let us know your preferred method of access
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Head to the Home Packages or Office Packages page, choose your package and property type, then click Book Now. You can also contact us directly.
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We ask for at least a 24 hours notice for cancellations. Same-day cancellations may be subject to a fee.
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The duration of the cleaning depends on the type and size of the space. On average:
Residential Clean: 1.5 - 3 hours
Office/Commercial Clean: 2 - 4 hours
Post-Construction Clean: 3 - 6 hours
We'll always give you an estimated timeframe when you book.
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If you're looking for a professional cleaning service to save you time and ensure a clean, healthy environment, we are the right choice for you. We offer flexible cleaning options for homes, offices, and special events. We can also customize a cleaning plan based on your specific needs.
Cleaning Services:
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Yes! We bring all necessary equipment and products. Eco-friendly products are included in the Diamond package or can be added to any service.
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Of course! Every cleaning is customizable. Include details in your booking or contact us beforehand.
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We offer a 100% satisfaction guarantee. If anything’s missed, we’ll come back and make it right — free of charge.
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Yes! We offer flexible scheduling, including evenings and weekends, to accommodate your business needs.
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Services can include desks, conference rooms, kitchenettes, washrooms, and floors — based on your selected package.
Payments, Pricing & Plans:
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You can pay by cheque or cash. We also accept e-transfers and can issue invoices.
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Never. Pricing is transparent and shown in full. Add-ons are optional and clearly listed.
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Tips are appreciated but not required. You can tip in cash or ask us to add it to your online payment.
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Yes! We offer daily, weekly, bi-weekly, and monthly cleanings. Let us know your preference and we’ll assign one of our dedicated teams for recurring services.